English Business1,Meeting 7

1. Responding to Letter of Complaint(pg.66)

(i)A Telex

REGRET(1) APOLOGIES FOR DISCREPANCY EITHER(2) TWO ALTERNATIVES SINCERE(3) RETURN GOODS FOR FREE RE-DYEING STANDS(4) MAKE UP CLOTH AS IT SUGGEST(5) WE COULD OFFER 30% PRODUCTION(6) OR(7) QUALITY 402 NOW OUT OF ALLOWANCE(8) LETTER FOLLOWS.
BEST REGARDS.

(ii)A Letter

We were very sorry to hear(1) of your problems with our sewing machine XL 150. We have arranged for(2) our local representative to collect it. He will suit your convenience(3) and arrange a date to contact you(4). A replacement machine will be sent to you(5) within the next five days. We are certain(6) that you will find it statisfactory(7) in every way.
Once again we apologise sincerely(8) for any inconvenience we might have caused.


2. What are differences between Curriculum Vitae (CV) vs. Resume?

- CV(curriculum vitae) is a written document describing the profile of a person and usually containing a description of his or her personalityies.

- Resume is an abstract of article about some book, news or literary work that in a short form.